How to use the Secure Wallet

Secure Wallet Setup Guide
Step 1: Get the App Download and Install the Secure Wallet companion app: Click here to Android Click here for Apple .  Step 2: Pair Your...
Tue, 11 Dec, 2018 at 6:37 AM
My Secure Wallet is not Pairing - Android
As much as we all love technology, sometimes it decides to not work the way it is intended! Bluetooth is no exception, and when first pairing your Secure Wa...
Tue, 18 Sep, 2018 at 5:27 PM
What are the minimum phone requirements?
Android: The minimum support version for Android is version 4.4 Kitkat; however some older devices may experience Bluetooth issues. Apple: The minimum supp...
Tue, 27 Nov, 2018 at 7:00 AM
How to Send Cryptocurrency from the Secure Wallet
Step 1: Recipient Details and Amount From the main balances screen, choose the cryptocurrency you want to send. Click the Send button next the 'Acco...
Tue, 11 Sep, 2018 at 11:27 AM
How to Receive Cryptocurrency on the Secure Wallet
Step 1: Choose Currency and Account From the main balances screen, choose the cryptocurrency you want to receive. Click the Receive button next the &#x...
Sun, 2 Sep, 2018 at 2:36 PM
Adding, Editing and Naming 'Accounts' for Cryptocurrencies
Each cryptocurrency held on the Secure Wallet can have up to 5 different 'Accounts'. This allows you to spread your Bitcoin, for example, across (...
Sun, 2 Sep, 2018 at 4:07 PM
How do I setup my security pin?
Step 1 Click the gear icon (⚙) to access settings     Step 2 - Choose PIN Tap the Add PIN optionEnter your desired PIN, you will be prompted to c...
Tue, 27 Nov, 2018 at 8:17 AM
How to recover a lost Secure Wallet
If you have lost your Secure Wallet, fear not! Your cryptocurrency balances are safe and can be restored using your Recovery Seed.  Step 1: Pair your Re...
Sun, 2 Sep, 2018 at 4:30 PM
How do I charge my Secure Wallet?
Plug the supplied USB cable into the supplied charger (and the other end into a USB charging port...)Slide your Secure Wallet in the charger, with the fro...
Tue, 4 Sep, 2018 at 12:56 PM
Common troubleshooting issues
My app has frozen? Turn off your Secure Wallet and restart the companion app, once open turn back on your secure wallet.
Thu, 19 Apr, 2018 at 10:22 AM