Common Questions

General information about the ORBIS secure wallet

i want to chat with your product specialist
Unfortunately this is not a live chat service. You can submit your questions via a support ticket and the team will get back to you as soon as possible.
Fri, 26 Mar, 2021 at 1:33 PM
Speak to person
Unfortunately this is not a live chat service. You can submit your questions via a support ticket and the team will get back to you as soon as possible.
Fri, 26 Mar, 2021 at 1:33 PM
When will the new batch of Secure Wallet be released?
The Secure Wallet will be available again in a few weeks time. Announcements will be made in the telegram announcement channel t.me/ecomiANN
Fri, 26 Mar, 2021 at 1:33 PM
When will more be available
The Secure Wallet will be available again in a few weeks time. Announcements will be made in the telegram announcement channel t.me/ecomiANN when they are
Fri, 26 Mar, 2021 at 1:34 PM
When can I buy a wallet
The Secure Wallet will be available again in a few weeks time. Announcements will be made in the telegram announcement channel t.me/ecomiANN when they are
Fri, 26 Mar, 2021 at 1:34 PM
How long does it take to receive a transfer of OMI from an exchange to the Wallet
The transfer itself should take place quickly (depending on the exchange itself). However there is currently a bug causing delays in the balance updating on ...
Fri, 26 Mar, 2021 at 1:35 PM
My omi was sent from bitforex but never arrived in my veve wallet
Hello, this is the Secure Wallet support channel. For veve related inquiries please open a ticket at veve.me/support
Fri, 26 Mar, 2021 at 1:56 PM
I sent omi to the omi deposit address in error
Unfortunately, tokens sent to a contract address cannot be recovered, they have effectively been destroyed. There is some more information about it in this t...
Fri, 26 Mar, 2021 at 1:58 PM
when can i order a card
The Secure Wallet will be available again in a few weeks time. Announcements will be made when they’re back in stock in the telegram announcement channel t.m...
Fri, 26 Mar, 2021 at 2:08 PM
Hi - was wonder when you expect to get more Wallets in stock?
The Secure Wallet will be available again in a few weeks time. Announcements will be made when they’re back in stock in the telegram announcement channel t.m...
Fri, 26 Mar, 2021 at 2:09 PM